咖啡场景下资源循环与青年情绪疗愈融合模式创新研究

随着消费者需求的不断变化，餐饮空间不仅仅是提供食物的场所，还是体验与情感交流的重要空间。本文从情景营造的概念出发，探索其在餐饮空间中的应用及其对顾客行为与体验的影响。通过分析餐饮空间中的空间布局、光线、色彩、声音等元素，探讨情景设计如何在不同类型餐饮空间中发挥作用，特别是如何通过感官刺激和情感联结增强顾客的参与感和归属感。通过案例分析与实证研究，本文揭示了情景营造在提升品牌形象、增强顾客忠诚度以及优化空间功能性方面的积极作用。此外，研究还探讨了情景营造在设计实施中的挑战与机遇，提出了基于顾客需求和情感设计的创新思路。最后，本文总结了情景营造在餐饮空间设计中的实践价值，并对未来的发展方向进行了展望。

在社区商业经济兴起与Z世代逐渐成为消费主力军的背景下，社区咖啡经济以其独特的商业生态特征成为促进社区互动与情感联结的重要载体。因此，本文聚焦于社区咖啡经济的商业生态特征（包括社交属性、空间布局、文化认同与环保理念四个维度），探讨其对Z世代消费意愿的影响，并引入情感认同作为中介变量，旨在揭示其内在作用路径。基于288份有效问卷数据，采用SPSS工具进行定量分析，结果表明Z世代对社区咖啡的消费意愿更直接受到文化内涵与可持续理念的驱动，情感认同虽受社交与文化因素影响，却未有效转化为消费行为。这一研究结果表明当今文化认同与环保理念是驱动Z世代人群社区咖啡消费的关键因素，为社区咖啡店的商业经营提供了实践指导。

场景能够基于价值主导逻辑演变与企业动态能力进阶交互赋能商业模式创新,但其机理不清、路径不明。综合运用案例研究与程序化扎根分析方法,发掘和提炼场景基于价值主导逻辑演变与企业动态能力进阶交互协同演化赋能商业模式创新的机理和路径。研究发现:①企业从“产品功能—服务效用—场景体验”的价值主导逻辑演变出发,通过“感知能力—整合能力—学习能力—创新能力”的企业动态能力进阶,识别市场机遇把握、个性定制驱动和场景体验赋能的价值创造动因;②在用户时空化的消费需求、消费习惯和消费偏好及其变化驱动下,价值主导逻辑演变利用场景驱动企业动态能力进阶,而企业动态能力进阶又借助场景刺激用户消费期望变革,进而激发价值主导逻辑演变;③价值主导逻辑演变与企业动态能力进阶交互形成离散化场景链,针对用户不同场景节点的消费期望,企业通过场景解构、改性和重构商业模式实现创新。

随着智慧互联技术的创新性应用，产品智能化、服务化、情感化发展趋势日益明显，用户需求在时间、地理空间及情感方面的高度耦合引起商业应用场景的海量涌现。由此，场景化商业模式创新在现实商业应用层面越来越广泛，并引起了学术界的高度关注。立足于商业模式新视角，探究场景构成要素、场景价值创造动因及其作用机理，以价值创造为核心，以情感体验、社群渠道、连接机制为场景的潜变量，论证了场景价值是基于顾客生活方式和生活细节的情感体验，并在特定消费情景中由企业与顾客共同创造、顾客自己独立创造出来的价值。研究成果打开了商业模式视角下对场景价值探究的黑箱，对现有企业商业模式创新设计提供了有益借鉴。

新发展阶段，科技创新要超越传统的技术驱动，把握场景驱动的新范式、新机遇，发挥我国超大规模市场和丰富应用场景的优势，实现从创新追赶到创新引领的跨越。结合数字经济时代世界科技强国建设理论与实践，在回顾现有创新范式的基础上，系统探讨场景驱动的创新的内涵特征、理论逻辑、实践进路与典型案例，并展望未来研究和实践前沿。场景驱动的创新既是将现有技术应用于特定场景，进而创造更大价值的过程，也是基于未来趋势与愿景需求，驱动战略、技术、组织、市场需求等创新要素及情境要素整合共融，突破现有技术瓶颈，开发新技术、新产品、新渠道、新商业模式，乃至开辟新市场和新领域的过程。研究成果可为数字经济时代坚持创新引领发展，加快推进技术、场景和商业模式融合创新，以场景驱动原始性创新、关键核心技术突破、重大技术应用提供重要理论 and 实践启示。

The number of people with mental disorders in Indonesian teenagers is very high. Bali itself is ranked fourth in the number of people with severe mental disorders in Indonesia, with Denpasar City being the city with the highest prevalence of depression in Bali, which targets Gen Z. Gen Z tends to feel that they need a place where they can go to relieve stress and relax, spend time alone or socialize with friends. Public spaces such as cafes can be used to mingle, spend free time and have fun are now increasingly popular with Gen Z. This study aims to determine the condition of the elements that form cafes in Denpasar regarding therapeutic architecture indicators. The concept of therapeutic architecture is considered to be able to reduce the prevalence of depression because it can provide a pleasant psychological effect for building users. The research method used is quantitative, where quantitative data comes from the results of cafe building users' assessments of the cafe's therapeutic architecture indicators. Quantitative data will then be analyzed with the help of JMP software. The results of the study concluded that several elements form cafes need to be adjusted and accommodated to accommodate the concept of therapeutic architecture to reduce the prevalence of depression in Gen Z.

Abstract The aim of this chapter is to reflect on gourmet coffee shops from the third wave of coffee consumption, understanding not only the consumption of the beverage consumed but also the actual experience of frequenting these spaces. We examined coffee shops from this consumption wave in the city of Sao Paulo (Brazil), but it was also necessary to historicize coffee and coffee shops, to clarify what the three waves of coffee consumption are, to understand what specialty coffees are, and to exemplify that this is all related to a global phenomenon. Concomitantly, it is necessary to explain that consumption is different from consumerism and to conceptualize experience, experiential marketing, and the consumption of experiences. The methodology employed was a form of ethnography called flânerie. The results show that the coffees served in this type of retail establishment are more than a commodity for people who consume the experiences afforded by these coffee shops.

Abstract Coffee shops have been described as ‘third places’ in urban lives separate from the work and home, providing places for people to meet, relax and develop connections. However, the growing presence of coffee shops in the urban landscape has meant that they increasingly take on a wider range of roles, becoming spaces of both leisure and work but also providing spaces of sociality in which people can develop connections, and potentially communities. The roles of coffee shops in five cities in England are explored in order to consider how they can be understood not only as spaces of consumption, but spaces which facilitate connection in increasingly isolated urban lives, and generate the potential for communities to develop. By understanding the varied ways in which businesses and consumers co-create these spaces, it may be possible to increase their potential as ‘spaces of community’.

Coffee has become a part of daily life, offering comfort, connection, and structure through shared rituals and routines. Exploring the experiences and perceptions of coffee enthusiasts displays its deeper cultural and personal significance beyond being just a drink. Through a phenomenological approach, the research gathered insights from ten coffee enthusiasts in Malaybalay City, concentrating on their lived experiences and interactions with coffee culture. By carefully selecting participants who met specific criteria, the study provided a detailed and authentic account of their engagement with coffee. The findings highlight coffee as an integral part of participants' strategies for managing stress, maintaining emotional balance, and enhancing social bonds. Key patterns identified include the beverage's ability to provide a structured break, enhance focus, and create a sense of normalcy through routine, offering emotional stability and practical coping mechanisms. This dynamic relationship underscores coffee's practical and symbolic importance in fostering emotional resilience and interpersonal connection. Coffee serves as a multifaceted tool for mental health, offering emotional resilience, stress relief, and strengthened social connections through its rituals and cultural significance.

This article explores the lone consumer experience in the context of speciality coffee, resulting in the conceptualisation of the lone consumer servicescape. The lone consumer is conceptualised as a consumption collective, with its own innate characteristics, behaviours and requirements that can be viewed through physical, social and symbolic aspects of servicescape. Through utilising freewriting, the research captures self-reported experiences of lone consumers of speciality coffee. Data derived from 54 respondents is analysed thematically to determine the dimensions of lone consumption. Findings reveal a lone consumption servicescape that combines spatiality, materiality and aesthetic, symbolic discourse and parasocial interactions, mediated by the lone consumer’s self-reflection. Lone consumption, in this context, is acknowledged as a sought after and fulfilling experience but one which requires both a conducive environment and self-awareness to utilise it.

This research investigates the socio-cultural and psychological dimensions of coffee culture in Buraidah, Al Qassim, revealing its pivotal role as both a stimulant and a facilitator of social interaction. The implications of this study extend beyond local contexts, suggesting that coffee culture can stimulate sustainable economic practices while reinforcing community ties. On the other hand, framing coffee as a catalyst for social integration and cultural identity, the research highlights its potential to enhance resilience in communities facing contemporary challenges. Ultimately, this exploration asserts coffee culture’s profound global impact, encouraging recognition of its role in enhancing individual wellness, strengthening social bonds, and promoting economic vitality. Understanding and nurturing coffee culture emerges as a vital pathway toward enriched social interaction and a collective sense of purpose in an increasingly complex world.

From the colonial period to the Covid-19 pandemic, coffee cafes in Jakarta have seen significant changes. Coffee shops as public places must adjust to the pandemic situation by reducing their operating activity to prevent the virus from spreading. This adaption process then prompts coffee industry participants to come up with ways to keep coffee consumption habits consistent, such as employing outdoor spaces that are similar to rural aspects in urban settings. This study will examine the transition of coffee shops in the new normal era of the Covid-19 pandemic, building on prior research on the meaning of traditional-modern coffee shops and the performance of interior design in coffee shops. In addition, this research aims at the meaning of open space and how it relates to consumption patterns. The research method used is a literature review with in-depth analysis in order to solve issues that are related to the subject. The findings reveal that the current open space trend is a negotiation between urban-rural and public-private places. This tendency, however, poses a dilemma in terms of the monetization of the artistic portrayal of rural components adopted by coffee shops in Jakarta.

… coffee shop chains are defined as those holding a higher percentage of the market share and located in prime locations on the UK high street which include, Costa Coffee, … therapeutic’ …

This study explores how independent cafés, specialty coffee shops and micro-roasters in Thailand implement circular economy (ce) business models across five strategies: Reduce, reuse, repurpose, recycle and recover, focusing on packaging and spent coffee grounds. Using qualitative interviews with key stakeholders and thematic analysis guided by institutional theory, the study examines how coercive, normative and mimetic pressures influence circular practices and their links to value creation for stakeholders and value capture for firms. Findings show that reduce and reuse are the most common strategies, as they are manageable within cafés and deliver operational savings and customer engagement. Repurpose activities, such as transforming coffee waste into fertiliser or community products, generate social and reputational value but limited direct revenue. Recycle and recover remain underdeveloped due to weak infrastructure, unclear policy and insufficient collection systems. The study proposes a framework linking institutional pressures, circular strategies and business outcomes, recommending stronger reuse systems, formalised repurpose partnerships and improved regulatory capacity to enhance small enterprises’ participation in circular value creation.

The increase in local consumption and the opening of formal business units called coffee bars in the city of Tijuana, Mexico, reveals significant business opportunities. These opportunities could benefit, as stated by the Mexican Coffee Association (2017), from the implementation of a business model based on the circular economy, with the aim of maximizing the positive impact in the region. These establishments, which represent one of the most dynamic commerce and gastronomy sectors, have not been sufficiently considered by current public policies or by the regulatory framework in terms of promoting sustainable development. In summary, there is a lack of greater impetus for activities such as recycling and the promotion of a culture of sustainability that has a positive impact on economic benefit. The objective of this research advance is to present the first findings and reflections on the cafeteria and coffee bar businesses supported by the circular economy to propose a sustainable business model for cafeterias and coffee bars in the city of Tijuana, B.C. With this, the opportunity arises to offer a roadmap that details mechanisms and characteristics so that the business units involved adopt strategies aimed at maximizing their positive environmental impact and fostering a culture of cooperation. This initiative could also increase business opportunities for the local business community, thus contributing to increasing economic complexity and economically benefiting both the local community and the entire related value chain in the region.

Extending the useful life of consumer products is a critical element in the circular economy. Although commercial repair is an established part of the global economy, the repair is often conducted informally. This means that non-commercial repair ecosystems exist, including the international network of repair cafés, spreading worldwide to over 2000 repair cafés in 37 countries (April 2021). As the first review on this topic, this article investigates and gains more knowledge about repair cafés, and critically assesses their role as a sustainability initiative, i.e., how the concept may translate into a broader sustainability context. A systematic literature review (2010–2020) was conducted, including 44 articles in descriptive and content analyses. The bibliometric data revealed an increase in the number of publications on repair cafés, particularly over the last four years, indicating that repair cafés as a research topic have started to gain attention, and this is likely to grow in numbers. However, the significant number of different places of publication indicates that this is not (yet) a well-established field with defined research channels. The content analysis revealed that the concept has spread to a range of different contexts, beyond the original scope, influencing the mindset and acts of a broad field of practitioners. This indicates a wide range of possibilities for the expansion of the concept of repair cafés, bringing different expectations on calling into question the future role of repair cafés. However, the aims of the people involved in repair cafés span from the altruistic and strategic, over personal gains, to critical consumer, financial and educational aims. This may challenge repair cafés’ future role(s), i.e., ambitions set by the international organisation of repair cafés. Notably, the ambition for actors at the micro-level is to feed in data on repair and achieve ‘collaborative repair’, as the aims of the people involved are complex, and their expectations lack alignment, both vertically and horizontally.

The swift expansion of Indonesia's coffee sector has led to rising environmental issues, especially concerning coffee grounds and plastic waste.  This research investigates the ways in which local coffee shops adopt circular economy principles via upcycling efforts that transform waste into useful products.  Employing a qualitative case study method with 21 participants, comprising both managers and consumers, the data were thematically analyzed to uncover significant patterns of circular practices. The findings highlight three primary themes: (1) Circular Economy Principles, which focus on reducing waste, substituting eco-friendly materials, and implementing standardized waste management systems;(2) The Waste Transformation Process includes a five-stage upcycling workflow and cooperative partnerships with local MSMEs to handle 1.8–3.5 tons of waste each month; and (3) Upcycling Product Creation phase, where waste materials are converted into unique and visually appealing products like eco-bags, coffee soap, and furniture panels. These initiatives not only minimize waste but also generate social and economic benefits through community empowerment.  In summary, this study illustrates that local coffee shops can function as micro-laboratories for sustainability, merging environmental accountability, creative innovation, and inclusive circular economy practices.

Although previous researchers have explored the circular economy practices of different businesses in various contexts, currently, there are still a few contributions that are focused on the sustainable preparation and consumption of food in the tourism and hospitality industry context. Hence, this paper sheds light on case studies from hotels, restaurants, and cafes that are located in urban tourist destinations. This research suggests that catering businesses can implement a number of responsible initiatives by introducing preventative measures and recycling practices to curb food loss and the generation of waste. In conclusion, this contribution implies that there is scope for regulatory authorities and policymakers to encourage hospitality practitioners to engage in circular economy approaches and to incentivize them to minimize food waste in tourism cities.

ABSTRACT As governments encourage circular economy (CE) initiatives, markets for waste recirculation are taking shape. But implementation is in its infancy and material circuits are emergent. Early food waste CEs shaped by commercial players emphasise capital investment, routinised forms of waged labour, processing sites distant from food waste sources, and transactional relationships. Less well understood is the potential for vernacular circularity beyond market-based, transactional frames. This paper reports from a collaborative research exercise with a non-profit community farm in nonmetropolitan Australia, seeking to connect with cafés to access food waste for composting. Cafés are a nexus of production and consumption, ubiquitous in the contemporary multicultural Australian context, and therefore ideal for grassroots CEs. Ten local cafes participated, reviewing existing food waste practices, motivations for circularity, and contextual factors including the regional setting. We found that food waste circularity emerges via divergent pathways related to enterprise type and scale, environmental values of actors, place embeddedness, and local relationships. These pathways reflect the place-based attributes and diverse sustainability values of residents and businesses in the coastal, industrial city of Wollongong, where the study is based. Contrasting distant, transactional circuits, are more-than-transactional food waste pathways, developed by microscale actors shaping vernacular material flows and “hacking” public provision of Food Organic and Garden Organic (FOGO) waste services to mobilise environmental values and community relationships. Overlooked by “big policy” more-than-transactional relationships bind producers, intermediaries and consumers in closer loops and, in so doing, enrich place and facilitate an ethic of care for soil and land.

The literature on the circular economy is dominated by visions that either disregard the role of civil society in (transitions to) a circular economy or depict civil society actors merely as passive consumers. However, there are organized citizen initiatives that align with circular economy thinking and that envision a much more active role for civil society in (transitions to) the circular economy. This paper explores Repair Cafés and Precious Plastic as two examples of such initiatives based on exploratory questionnaire surveys conducted among the associated communities, supplemented with evidence from documents from the initiatives. Repair Cafés and Precious Plastic can be understood as translocal communities that strive toward creating a circular economy through, for example, local repairing and recycling of plastic waste. This article is the first to study translocal communities in the context of a circular economy. In theory, such communities can develop transformative potential to challenge, alter and/or replace dominant institutions. This requires them to develop a critical mass, a shared identity and a political voice. The study shows that networking (and thus the development of critical mass) occurs primarily in specific countries (in the case of Repair Cafés) and not necessarily community-wide (in the case of Precious Plastic). Evidence for a shared identity does exist in both communities, although more clearly in the case of Repair Cafés. The study does not provide evidence for an explicit political voice developing in either community, although in the case of Repair Cafés, the Repair Café International Foundation does take up lobbying activities. Thus, the ingredients for transformative potential in these communities are present only to a limited extent. This study contributes to the circular economy literature by showing how civil society actors can engage with (transitions to) the circular economy through organized citizen initiatives, a phenomenon that has thus far been largely neglected in the literature on circular economies. The study also adds to the limited pool of empirical knowledge on two rapidly growing citizen initiatives toward circular economies.

PurposeThis research evaluates specific circular economy issues in relation to the hospitality sector. This is investigated in the aftermath of the COVID-19 pandemic, considering the impact that the experiences of UK hospitality SMEs had on their circular economy activities. Viewed through a resource bricolage lens, for some this was a consequence of the challenges of the pandemic, while others were proactive in pursuing circular economy strategies.Design/methodology/approachA sequential mixed methods research design is established based on a pragmatic worldview. The first phase analyses secondary data from the Business Insights and Conditions Survey (BICS) to evaluate circular economy aspects on hospitality businesses in the context of the COVID-19 pandemic. Phase 2 collects and analyses qualitative semi-structured interview data from directors of hospitality SMEs to investigate the experiences of businesses in this research context.FindingsResults point to a desire for hospitality SMEs to engage in circular economy activities, especially as a means of achieving financial efficiency, however this is sometimes constrained by increased costs. Resource bricolage theory underlines potential advantages for SMEs to engage with the local community to support circular economy activities and bring mutual benefits.Originality/valueThis research contributes to the under-researched topic of circular economy issues in hospitality SMEs. The focus on SMEs is significant as small businesses are more resource-constrained than larger businesses. The context of the post-COVID period is also notable due to changing attitudes towards circular economy aspects from the experiences of the pandemic.

ABSTRACT A youth café is a relaxed, drug-free and alcohol-free meeting space for young people. The youth café model has become a prominent form of policy provision for young people in Ireland over the past decade, with in excess of 160 youth cafés now in operation. While the youth café model is not unique to Ireland, there has been little published research internationally on the perspectives of young people regarding the role of youth cafés in their lives. Drawing on qualitative research with 102 young people from 10 youth cafés in Ireland, this article presents findings in relation to six thematic areas: feeling supported; belonging and connection; personal and identity development; safety; alcohol and drugs; and education. The findings indicate that the attraction of the model for young people is that it respects their individualised preferences for engagement whilst providing them with a sense of ownership and connection. It is argued that the values and principles underpinning the model are instrumental in creating “care-full” spaces that enhance the well-being of children and young people.

This article investigates the relationship between coping strategies and the well-being of coffee shop visitors. Coffee shops serve as more than just places to get coffee; they provide individuals with a space to unwind, socialize, and cope with stress. Using a mixed-methods approach, including quantitative surveys and qualitative interviews, this study explores the experiences of visitors from different age groups in three coffee shops. The findings reveal that sensory engagement, visit duration, and the overall ambiance of coffee shops significantly contribute to emotional relaxation and well-being. Coffee shop owners can leverage these findings to create supportive environments that promote positive coping strategies and enhance the well-being of their customers. Further research is needed to validate these findings in different contexts and examine the long-term effects of coping strategies in coffee shop settings. Understanding the connection between coping strategies and well-being in coffee shop environments has implications for mental health promotion and the development of supportive spaces for individuals to cope with daily pressures.

Coffee Shops have evolved into social spaces that allow suburban teens to express themselves through popular culture. Coffee Shegia is a place that offers more than just drinks, but also a place for social interaction and cultural expression. Where suburban teenagers often face limited social space, the existence of a Coffee Shop provides a convenient alternative and supports their creativity. This study aims to analyze how Coffee Shegia functions as a social space that supports individual expression, social interaction, and engagement in popular cultural activities among adolescents. The space that must be mastered is; spatial space, spatial representation, and representation space. The research method used is a descriptive qualitative research method. The informants in this study were adolescents aged 17-30 years who had visited the Coffee Shop. Techniques used in data collection from primary and secondary sources through interviews and documentation. The results of the study show that Coffee Shegia is not only a place to enjoy coffee, but also a social space that allows teenagers to express themselves, create, and strengthen social relationships through various activities such as cake decoration, live music, and watching together. The design of the space that creates indoor and outdoor areas with supporting facilities such as Instagramable photo areas and billiards creates a friendly and comfortable togetherness, which supports positive interaction between individuals of different age groups. With a cozy atmosphere, Coffee Shegia not only increases social relationships, but can also form a deep social identity for its visitors.

Youth is best understood as a transition period from childhood dependence to adulthood independence between 18 and 24 years old. This growth phase is crucial as the youth is more fluid than fixed age groups during this time and is exposed to issues and challenges from advancing technology and socio-cultural problems. However, in the context of the built environment, most of the current designs, namely in urban cities, lack concern towards the youth community's needs and aspirations and are less empowering in both representation and inclusivity of youth through the participatory design processes. This resulted in the provision of spaces that are not autonomous, enclosed, unsafe, and inaccessible, which did not fully manage to engage and improve the well-being of youth communities. Furthermore, fewer studies have been provided on designing youth spaces and places in Malaysia based on theoretical design principles and approaches. This is because many past studies focus only on youth social empowerment and political engagement, technology advancement and utilization amongst youth, youth employment and macroeconomics factors, intellectual wellness, and youth resiliency in current society. This study, therefore, is crucial as it aims to highlight how to design better youth spaces and places that concern socio-spatial aspects towards enhancing the needs of youth and aiming at holistic empowerment of them, making them more resilient. In achieving this, best practices of recognizing youth needs and interests will be collectively gathered through a qualitative approach using the crit sessions and focus group discussions from diverse youth backgrounds as methods for data collection. This includes referencing established case studies from literature reviews on prominent youth centres designed to support the findings. The determination of the findings is then transformed into design strategies focusing on socio-spatial aspects to accommodate youth needs in terms of a sense of attachment and community. This paper benefits designers and authorities as a reference for creating better youth spaces and places to accommodate youth needs from different walks of life and backgrounds.

There are a large number of teenagers in the world who experience mental health problems as a result of stress, which disrupts human productivity. A good mental state allows people to realize the potential that exists in themselves, overcome the stresses of life, work productively, and contribute to their community. The purpose of this study was to describe efforts to minimize stress among adolescents by going for coffee in Malang city. This research was descriptive with a quantitative approach. Data was obtained through direct observation and interviews with respondents based on research guidelines. Stress minimization refers to the reduction of stress or actions taken when experiencing stress to calm the mind, which can be done by seeking peace, drinking coffee, and hanging out with friends. Managing stress in adolescents is important because it will affect the next stage of their lives. If adolescents cannot manage stress properly, they will continue to think about it and their performance will not be optimal. The attitude taken when having a problem that disturbs the mind can vary, such as worshipping first then looking for the source of the problem. Alternatively, taking a walk and drinking coffee can calm the mind. Doing assignments in a coffee shop rather than in a boarding house is more productive and allows for many ideas to arise. Keywords: stress, reducing stress, coffee shop, teenage age

Coffee has evolved into more than just a drink; it has become a cultural practice that reflects lifestyle, identity, and community among young adults. In places like Malaybalay City, the growth of coffee culture reveals both its role as a source of connection and its challenges as a trend that shapes habits and coping strategies. Personal stories and experiences of young adults were gathered through interviews and carefully examined to uncover the meanings behind their coffee-related practices in shaping daily routines and social interactions. Coffee emerges as a daily practice that supports young adults’ routines, emotional balance, focus, and social connections. Within the community, coffee culture is shaped by shared spaces, local identity, expanding choices, and increased accessibility, making coffee an integral part of everyday life.

… emotional labor, this study presents a series of psychology-based principles and strategies for cafe space … —especially those related to employee well-being and work efficiency—hold …

The aim of this study was to explore and construct spatial indicators suitable for green café ambience. The indicators were further empirically verified. A three-round questionnaire survey, based on the Delphi method, was conducted with 15 experts, including university professors (food and beverage services management and interior environmental design), café operators, and personnel from government agencies. Data were collected, and the results on the characteristics of the repeated feedback from the experts were convergent. Thirty-six indicators suitable for the design of green café ambience were extracted, of which 17 were verified by actual cafés as highly operable. The five-sense indicators of sustainable green ambience design obtained in this study can facilitate positive customer experiences and enhance the appeal of maintaining sustainable green trends for cafés. These indicators can also provide references for café operators in business planning and green café ambience design.

Purpose This study aims to investigate the potential of the coffee drinking experience as an engagement tool for climate change. Review the current state of the coffee drinking experience, define it and examine links to climate change communication practices. The argument for the coffee drinking experience as a method for engaging the public on climate change is presented. Design/methodology The case study method was used to analyze a small number of existing research on the coffee drinking experience. This method is used to define the coffee drinking experience and identify examples in which it could be leveraged for engaging consumers in climate change. Findings The emotive and multi-sensory aspects of the coffee drinking experience, combined with the informal atmosphere of the coffee houses provide a non-threatening environment for discussing complex ideas. This study finds there is scope for further exploration and research on the coffee drinking experience as a tool for public engagement with climate change. Research limitations/implications This paper is limited in that it is only an initial exploratory study and has not reached the empirical stage yet. It is further limited to the analysis of secondary data. Originality Social science in general and experiential marketing specifically has yet to examine the ability of food or drinking experiences as an engagement tool for climate change.

The urgency of sustainability has reshaped how public spaces, including cafés, are designed and experienced. Buildings and interiors account for nearly 40% of global carbon emissions, making material choices a critical environmental concern. In Indonesia, cafés have become cultural hubs, amplifying the impact of design decisions. While global advancements in biophilic design, circular material reuse, and green certifications set new standards, few studies examine how sustainable materials influence consumer perception and brand identity in café settings. This study addresses that gap through a mixed-method approach—literature review and a questionnaire with urban café visitors. Results show that natural materials like wood and bamboo enhance both environmental responsibility and emotional appeal, fostering trust, comfort, and modern values. Green features such as recycled finishes and efficient lighting further strengthen brand authenticity. Sustainable materials thus operate not only as ecological solutions but also as experiential branding tools, offering cafés competitive and ethical advantages.

This study examines how coffee shops in Bandung implement the Triple Layered Business Model Canvas (TLBMC) to balance profitability with ecological stewardship and social responsibility. Its primary aim is to simultaneously highlight the core factors enabling such establishments to thrive within economic, environmental, and social dimensions. Employing a qualitative method, the research collects data from interviews and detailed on-site observations. The findings indicate that revenue diversification and efficient resource management result in economic benefits, while environmentally conscious initiatives such as local sourcing, composting practices, and reusable packaging reduce costs and enhance public image. Social engagement through staff development programs, community events, and transparent supply chain practices fosters greater customer loyalty and a positive brand reputation. The synergy among these three layers demonstrates the potential of the TLBMC framework to support holistic value creation, even for small-scale enterprises with limited resources. In conclusion, the study provides practical evidence that adopting a TLBMC-centered strategy can yield multiple tangible and intangible gains, thereby encouraging broader sustainability transformations in local coffee shop contexts. These findings underscore the value of integrating economic, environmental, and social considerations as a cohesive framework for fostering long-term business resilience and community well-being. However, this study is limited to coffee shops within a single urban context, which may reduce the generalizability of the findings. Future research could expand the geographical scope or employ longitudinal designs to strengthen the study’s broader applicability.

… transformative travel experiences (TTEs) in co-created speciality coffee … sustainability, experiences of learning and reflection, and any changes in awareness or behaviour following café …

This study focused on sensory marketing that appeals to the five senses of coffee shop customers (“sight,” “smell,” “sound,” “taste,” and “touch”) to provide a sustainable growth model for the saturated coffee shop market. The study identified the relationships among coffee shops’ sensory marketing factors, the “PAD” emotions (pleasure, arousal, and dominance), flow, and behavioral intentions. It employed an online survey of coffee shop customers aged 20 years and older. A total of 608 surveys were used for the final analysis. The results showed that there are statistically meaningful relationships between “sight” and dominance, “sound” and arousal, “taste” and dominance, “taste” and arousal, “touch” and dominance, and “touch” and arousal. In addition, it was confirmed that there are significant relationships among the PAD emotions; pleasure also has positive effects on flow and behavioral intentions. Finally, this study found significant moderating effects of hedonic and utilitarian usage motivations on the hypothesized relationships. Based on our findings, several important academic and business implications are provided, which can contribute to the sustainability of coffee shops.

Begin a riveting trip through the revolutionary leaps of Rehat Coffee, a dynamic pop-up coffee shop located in Banjarmasin, Indonesia. Rehat Coffee is pioneering a vibrant modern economic community by seamlessly combining features of the low-cost entrepreneurship, sustainability, and cultural heritage. Rehat Coffee expertly integrates global coffee trends and local preferences through thorough market research, smart collaborations, and environmentally conscientious procedures. This qualitative report thoroughly explores Rehat Coffee's strategic prowess and revolutionary impact on the econoociety, and environment. It'll be interesting to delve into Rehat Coffee's historical narrative, sustainability efforts, and community engagement to discover the tremendous potential of transforming the coffee landscape while encouraging long-term community development. The study sheds the spotlight on the consequences of Rehat Coffee's creative strategy for future entrepreneurs trying to balance profitability and sustainability, thereby motivating a new wave of socially responsible bmy, susiness practices.

Purpose Drawing upon the stimulus–organism–response (S-O-R) model, the purpose of this study is to examine how perceptions of young customers towards the green image of trendy coffee cafés affect their environmental and product attitudes, and subsequently their citizenship behaviour as well as intention to re-patronage. The mediating effect of customer citizenship behaviour (CCB) is also assessed. Design/methodology/approach The instrument was developed by adapting measurement from the past studies. Using the purposive sampling technique, data were collected online from 207 young customers in Malaysia who frequented the cafés. Partial least squares structural equation modelling (PLS-SEM) was used to perform path modelling and mediation analyses. Findings The findings show that green image stimulates both customers’ environmental attitude and product attitude. Although product attitude is found to have a dominant effect on CCB, the impact of environmental attitude on CCB and re-patronage intention is worth noting. Moreover, advocacy and tolerance significantly mediate the relationship between product attitude and re-patronage intention. Originality/value This study advances the consumer behaviour literature by determining the influence of green image on two forms of attitudes as well as the mediating role of the multi-dimensional CCB between attitudes and intention to re-patronage trendy coffee cafés among young customers. While the findings confirm the importance of product attitude and the relevance of advocacy and tolerance in relation to re-patronage, the study also highlights the growing awareness of green image among young customers and its implications on knowledge and practice.

This research paper explores and investigates the contemporary, developing, and under-researched concept of product lovability in the UAE café industry to introduce a scientific measure for café lovability using Google’s HEART framework for developing lovable product experiences. Taking a pragmatic view to drawing comparisons between the café ecosystem and layout and digital product interface and experience, the research elaborates on mediating roles of product (café) usability and innovation (by virtue of innovation cocreation and sustainability innovation) in the existence of café lovability. Using a deductive and quantitative approach, a measure of café lovability is devised using Google’s HEART framework to assess levels of happiness, engagement, adoption, retention, and task success at cafés and validates findings using the brand love scale. Once measurable, café lovability is then examined for having possible associations with café usability (a measure of experience, aesthetic, and quality) and café innovation (a measure of innovation cocreation, sustainability innovation and sustainability knowledge), and we also study the mediating impact of café innovation and usability on café lovability and brand love. The resulting model for café lovability provides the means for measuring café lovability and provides grounds for understanding the roles of usability and innovation in this phenomenon. Comparing contemporary café experience with a digital product interface in order to produce a lovable coffee experience is a non-conventional approach; like product lovability, the comparison, measurement, and application relies on pragmatic and innovative strategic decision making; it is therefore considered a practical approach due to the onset of digital and creative new-age customers. Further, the concept of product lovability is gaining popularity in practice but remains undiscussed and unexplored in academic research. This study provides grounds for further scientific research—both quantitative and qualitative—to define, test, and apply the measures of lovable products to businesses outside of technology and digital offerings, as well as providing us with the opportunity to study the overlap of product and café lovability with sustainability.